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PRIVACY POLICY

and personal data processing

Edition of September 07, 2026

This Privacy Policy defines the procedure for processing and protecting the personal data of users, purchasers, and participants of the online courses "AI CREATOR: From 0 to PRO" and "AI CREATOR: MINI".

1. GENERAL PROVISIONS

1.1. Personal Data Controller / Provider: IP GAMBAYLAB, BIN/IIN: 000111650722, Country: Republic of Kazakhstan, Email: supportgambaylab@gmail.com, hereinafter referred to as the "Operator".

1.2. This Policy applies to all personal data collected during online course purchases, registrations, form submissions, customer support inquiries, and platform interactions.

1.3. By using the Operator services and submitting personal data, the user confirms their agreement with this Policy.

2. DATA WE MAY COLLECT

2.1. Contact information: Name, email address, Telegram username.

2.2. Purchase-related data: Payment date, amount, selected tier, payment method, transaction status, order identification details.

2.3. Additional voluntary data: Photos, avatars, portfolio items, social media links, coursework, reviews, and messages sent to support.

3. PAYMENT DATA

3.1. When paying via bank, payment gateway, or internet acquiring, bank card details are processed by the authorized payment gateway.

3.2. The Operator does not store or process full credit card numbers or security CVV codes.

4. PURPOSES OF DATA PROCESSING

Personal data is processed for order fulfillment, payment confirmation, granting course access, user identification, training administration, customer support, and legal compliance.

5. MARKETING COMMUNICATIONS

5.1. Promotional and informational messages are sent with user consent where required by law.

5.2. Users may unsubscribe or opt out of advertising messages at any time by notifying the Operator.

6. LEGAL GROUNDS FOR PROCESSING

Data is processed based on contract execution, user consent, legal compliance, and legitimate interests permitted by law.

7. PROCESSING METHODS

Data is processed using automated and manual systems, website forms, CRM, Telegram, and secure email servers.

8. THIRD-PARTY SERVICES

The Operator may use third-party services (Telegram, email delivery, CRM, payment processors, cloud storage) to deliver the course. Third parties process data in accordance with their respective privacy policies.

9. DISCLOSURE TO THIRD PARTIES

The Operator does not sell or transfer personal data to unauthorized third parties. Disclosures are limited to payment processors, hosting services, and government bodies when mandated by law.

10. CROSS-BORDER DATA TRANSFERS

Certain cloud services may maintain servers outside Kazakhstan. Transfers are conducted in accordance with applicable legal safeguards.

11. DATA RETENTION

Data is retained for the period necessary to deliver services, fulfill tax/accounting obligations, and resolve potential disputes.

12. DATA SECURITY MEASURES

The Operator implements organizational and technical safeguards to prevent unauthorized access, alteration, loss, or disclosure.

13. USER RIGHTS

Users have the right to request access to their data, request corrections, withdraw consent, and request deletion subject to legal retention obligations.

14. CONTACTING THE OPERATOR

To exercise your rights, you may contact the Operator by email: supportgambaylab@gmail.com with your name and request details.

15. DATA DELETION AND RECTIFICATION

Upon verified request, the Operator will update or delete user data to the extent permitted by law.

16. REVIEWS AND STUDENT CASE STUDIES

Reviews, names, and student works may be featured on the website or promotional materials upon explicit user consent.

17. COOKIES AND ANALYTICS

The website uses cookies to ensure smooth navigation, save user preferences, and measure aggregated traffic statistics.

18. MINORS

If services are purchased by a minor, data processing is conducted in compliance with applicable laws and parental consent requirements.

19. CHANGES TO THIS PRIVACY POLICY

The Operator may update this Policy. The current version is always accessible on the website.

20. OPERATOR CONTACT DETAILS

Entity: IP GAMBAYLAB

IIN / BIN: 000111650722

E-mail: supportgambaylab@gmail.com

Publication date: September 07, 2026